An authorisation is issued for a certain period of time. After this period, it must be renewed. As part of this process, it may be necessary to re-submit letters of attorney.
Important: an authorisation can only be renewed once it has expired. Please take this into account when carrying out any actions which require eHerkenning (such as filling a tax declaration). eHerkenning does not work without a valid authorisation. The validity of an authorisation can vary between 1 - 5 years.
An authorisation can be renewed in two ways:
- By submission of letter(s) of attorney
- By approval from a Company Admin
1. Letter(s) of Attorney
If your company has not appointed a company administrator, you will need to submit one or more letters of power of attorney. The letters must be delivered by the authorized signatory stated on the letter. The letters are created after the authorization has expired and you follow the following steps:- Log in on a PC on https://my.digidentity.eu/
- Select the tab 'Services';
- Select 'Continue' next to the eHerkenning service;
- The letter(s) will now be generated.
Once the letter(s) have been submitted, your authorisations will be valid for 5 years.
2. As Employee
If your company has a company administrator, they can easily approve the authorization. First, the employee must carry out the steps in the email. Do not revoke the authorization in advance.Steps Employee
The employee will receive an email from Digidentity with instructions. These instructions must be followed before the company administrator can approve the authorisation.
- Log in on a PC to: https://my.digidentity.eu/
- Select the tab 'Services';
- Select 'Continue' next to the eHerkenning service;
- Follow the steps on your screen to complete the registration.
- The authorisation is now requested.
- The authorisation will become active as soon as it has been approved by the Company Administrator.
Steps Company Administrator
When the employee has completed the steps, the company administrator can approve the authorisation.
- Log in on a PC to: Self Service Portal
- Select the company
- Select the tab 'Employees'
- Select the employee;
- Click on the button: 'Review';
- Click on 'Approve' to approve the authorisation.
After approval by the Company Administrator, the authorisation will be valid for 2 years.
3. As Company Administrator
As Company Administrator, you cannot renew your own authorisations. Instead, you will be notified that your request is pending approval from a Company Administrator.
The most efficient way to renew your authorisation as a Company Administrator is to appoint a second Company Administrator within your company or organisation. This company administrator can renew the authorisation(s) of other Company Administrators. In this process, the Company Administrator whose authorisation has expired will take on the role of an employee, and can follow the same steps as described above
Without a Second Company Administrator
Click on the message at the bottom of the screen on the option 'Download letter’ to create a new letter(s) of attorney. There is no additional payment required.